These might have the answer to your question; if not, please feel free to send me an email using the form on the right!
Purchased files are sent to the email address you entered during checkout. If you have the confirmation email but no files, please wait a few minutes as the files are sent in a separate email.
If you still don’t have the files, please use the form on the right to reach me, or email me at: [email protected]
For Embroidery files, we provide 8 formats: PES, ART, DST, CND, EXP, JEF, HUS, and XXX; some designs don’t work well with .HUS & .XXX, in this case those formats are omitted. If you’ve made a purchase but haven’t received the format you need, please reach out to me and I will fix it or refund your purchase.
For SVG / Vector files, we provide 5 formats: SVG, AI, EPS, PNG, and PDF. These 5 formats are the most common in the industry and any one will suffice for any application.
We provide all embroidery files in 4 sizes:
Note: some designs are too detailed to fit into a 2.5x4in size, in this case, that size is omitted.
No. These aren’t embroidered patches; we sell digital embroidery files for use with computerized embroidery machines. There is NO PHYSICAL SHIPMENT for any order placed on our website. All files will be delivered via email.
If you own a machine, or have access to one, you can use the files you purchase here to stitch out the respective design onto the medium of your choice. For example, a cap/hat, t-shirt, polo, shirt, jacket, towel, quilt, etc.
There’s a big advantage in buying a digital file rather than a ready-made patch. These digital files, once bought, are yours to use forever. You can use them an unlimited number of times for any application you want.
If you haven’t been able to find an answer in the FAQs listed on the left, please feel free to send me an email with your question.
Email: [email protected]
Contact Phone: We do not have a support helpline; please email us and we’ll get back to you within a few hours.
Maharashtra – 411045